Şahince is a customer-oriented organization and its priority is to keep the satisfaction of all stakeholders, especially its customers, at the highest level and to maintain our effectiveness through sustainable activities.

In this context, the expectations from our company are the realization of product safety, product quality, timely shipment, reasonable price and service quality.

In order to meet these expectations, as Şahince Senior Management;

• We will realize the training and awareness-raising activities of our employees and support their participation and leadership,
• We will realize the training and awareness-raising activities of our suppliers and support their participation,
• That we will make data-based decisions and strategic planning with a process approach,
• We will provide a suitable working environment by eliminating the conditions that will negatively affect worker health, occupational safety and product quality,
• We will provide appropriate technology and infrastructure while carrying out our activities by following technological developments,
• We undertake that we will comply with the quality management system standards, provide the necessary infrastructure and continuously improve its effectiveness and follow the results.